Downtime White Paper

Modern healthcare depends on the collection and accessibility of reliable and timely patient information, yet EMR and network downtimes are inevitable and often occur without notice due to software updates, hardware failures and ransomware.

When downtimes happen, patients, providers and clerical employees feel the pain.

Nurses and Physicians are challenged to recall allergies or prior test results or next of kin information.

The quality and accessibility of patient data deteriorates, the likelihood of duplicate medical record numbers increases, and staff spends excessive time recovering.  Recovery includes registering all patients from handwritten forms into the EMR, scanning photocopied documents into the EDM, and printing forms and labels.

When downtimes happen your hospital is more likely to experience medication errors, delays in treatment, and expenses on the average of $266 per minute according to Thomson Reuters.

Consider your peers as you ask yourself, “How much downtime do our contingency plans cover?”.

  • Hollywood Presbyterian Hospital down 8 days due to ransomware
  • HCA 165 hospitals down for 3 days due to fatal EMR corruption
  • Medstar Health down for 3 days due to EMR malfunction following a routine software update
  • Boulder Community Hospital down for 10 days due to EMR malfunction

Dbtech’s Downtime Solution can cure your downtime pains efficiently & economically.

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