CLARK, N.J., April 3, 2008 – When a healthcare organization is in the business of providing quality care for thousands of patients on a daily basis, the ability to provide timely and accurate information to all stakeholders is critical. Access to pertinent financial documents and related information is necessary. The ability to locate and enter information into the system is tantamount for providing optimal patient care. Additionally, a quick and painless way to access accounting and other financial information without digging through reams of paper is important to ensure the financial health of the organization.
One such healthcare organization that has taken advantage of today’s leading-edge technology is Saint Clare’s Health System, a member of Catholic Health Initiatives (CHI). The healthcare facility is northwestern New Jersey’s premier provider of community-based healthcare and behavioral health services. Under the leadership of Information Technology and Chief Information Officer Richard S. Temple, Saint Clare’s Health System is able to provide real time data on a patient’s registration status, healthcare information and other important data within a secure environment – all with the touch of a mouse and the click of a button. No more reams of paper and triple copy documents.
How? With the implementation of an innovative suite of software tools designed to simplify the management of the cavernous trails of paper that profligate in the corridors and offices of healthcare systems everywhere. Partnering with DB Technology, a recognized leader – more – for automated information and report distribution solutions, Saint Clare’s Health System is reaping the benefits of a best-in-practice software technology solution.
“With four hospitals and healthcare facilities offering a full range of comprehensive medical services from emergency care to pediatrics to maternal-child care, we needed an enterprise-wide data and report management system that would be cost-effective and efficient,” said Richard S. Temple, vice president of Information Technology/Chief Information Officer for Saint Clare’s Health System. “We had a variety of systems where we were basically duplicating data entry. With DB Technology’s powerful Report Automation Solution (RAS) and RASi (RAS imaging) solutions, we were able to store and distribute critical data with a one-stop solution that eliminated redundancy.”
DB Technology’s flagship solution, RAS, is helping Saint Clare’s Health System to effectively maximize revenues while streamlining its workflow automation processes and eliminating paper. The newest version of the software, designated RAS 3.28, is deployed across hundreds of hospitals and healthcare organizations nationwide. RAS addresses the critical function of financial and operational information capture and report distribution which, in the case of Saint Clare’s Health System, spans everything from patient registration to remittance.
“The decision to move from a paper centric environment to an electronic one is rapidly taking hold in the healthcare arena,” noted DB Technology president and CEO David Wechsler. “We applaud the efforts of Saint Clare’s Health System for helping to curtail the growing cost of healthcare administration. By utilizing the RAS platform, the endless stream of paper that plagues the healthcare industry – too many documents on too many different computer platforms across too many diverse departments – is simplified.”
Saint Clare’s Health System is using DB Technology’s RAS technology throughout the organization in a variety of situations where paper once was the predominant form of communication: patient registration, accounting and other back-office processes as well as across hospital departments including human resources and the emergency room.
Since implementing RAS, Saint Clare’s Health System has been able to reduce costs and automate what was previously a very labor-intensive report management system. With the use of RAS, Saint Clare’s Health System can now take data from disparate computer systems and applications; capture it, extract specific data, format that data into reports and then store those reports in electronic departmental folders for easy, fast and unencumbered access.
One of the key areas where RAS has proven invaluable to Saint Clare’s Health System is in the area of document distribution and security. For example what was previously a laborious, manual intensive process of entering patient registration information has become an easy one-step process with the use of RASi. Saint Clare’s Health System can take a patient’s driver’s license, insurance ID card and medical paperwork, and easily scan the documents into the computer system with the use of RASi. RASi complements RAS with document imaging and scanning capabilities that manage electronic and hardcopy patient accounting and clinical reports and documents from disparate systems. Now patient information is stored in an electronic patient folder (EPF) for easy retrieval and distribution.
“Having a tool as powerful as RAS with the degree of flexibility that it has, enables us to not only better serve the needs of our patient population, but to realize economies of scale by leveraging the trend toward data automation,” Temple added. “We desperately wanted to reduce the 12 foot green bar stacks of paper and turn it into measurable data. RAS combined with the RASi imaging tool lets us easily convert our data into meaningful information that we can slice and dice into customizable substantial reports. It is a very robust, reliable tool.”
Not only has RAS directly enabled Saint Clare’s Health System to reduce its paper and paper-related costs by thousands of dollars on a per annum basis, it has allowed the health care provider to leverage technology as an agent of outreach to their community with a ‘best-in-class’ program. Making it easier for patients and family members to do business with Saint Clare’s Health Care System in combination with a strong positive impact on the organization’s bottom line – is a good thing – for everyone.
“We couldn’t be happier with RAS the solution and DB Technology the company,” said Temple. “DB Technology has great people and they really stand behind their product. I appreciate their flexibility and their innovations; and best of all I can pick up the phone and share an idea with the CEO. That’s what I call customer service.”
The RAS 3.28 module is designed to breakdown departmental document silos by enabling users to seamlessly capture a host of financial and clinical documents including: Explanation of Benefits (EOBs), advanced directives, referrals, face sheets, and eligibility reports to name a few. Unlike traditional document management software, RAS does not require specialized interfaces to other computer systems or applications, but rather is able to capture data from any number of formats from text to HL7 to EDI to Excel to PDF. Once captured, the data can be used to format reports that are then easily accessible from the Web, network or via e-mail.
RASi complements RAS with document imaging and scanning capabilities that manage electronic and hardcopy patient accounting and clinical reports and documents from disparate systems. The information is stored in an electronic patient folder (EPF) for easy retrieval and distribution. A new feature, the RASi Web module, allows clinicians and other authorized staff remote access to patient folders.
DB Technology’s RAS software suite easily integrates with leading healthcare and financial information systems including Epic, Cerner, Siemens, MEDITECH, McKesson, QuadraMed , PeopleSoft, and Lawson.
About Saint Clare’s Health System
Saint Clare’s Health System, which has served the healthcare needs of northwestern New Jersey residents since 1895, is the region’s premier provider of community-based healthcare and behavioral health services. Saint Clare’s operates hospitals in Boonton Township, Denville, Dover and Sussex Borough and other facilities located throughout Morris and Sussex counties.